United Airlines CEO Oscar Munoz acknowledged key pain points customers face when traveling today, including airlines' increasingly shrinking seat sizes.

"I think we are nearing a point certainly that we can't do that anymore," Munoz told ABC News. The interview was conducted prior to the U.S. grounding of the Boeing 737 Max.

He said that air travel used to be a thrilling experience but has turned into a laborious process.

"It's become so stressful," he told the outlet, "from when you leave, wherever you live, to get into traffic, to find a parking spot, to get through security."

Researchers embarked on a novel study intent on measuring what a Princeton philosophy professor contends is one of the most salient features of our culture — the ability to play the expert without being one.

Or, as the social scientists put it, to BS.

Research by John Jerram and Nikki Shure of the University College of London, and Phil Parker of Australian Catholic University attempted to measure the pervasiveness of this trait in society and identify its most ardent practitioners.

Study participants were asked to assess their knowledge of 16 math topics on a five-point scale ranging from “never heard of it” to “know it well, understand the concept.” Crucially, three of those topics were complete fabrications: “proper numbers,” “subjunctive scaling” and “declarative fractions.” Those who said they were knowledgeable about the fictitious topics were categorized as BSers.

After decades of earnest public-information campaigns, Americans are finally recycling. Airports, malls, schools, and office buildings across the country have bins for plastic bottles and aluminum cans and newspapers. In some cities, you can be fined if inspectors discover that you haven’t recycled appropriately.

But now much of that carefully sorted recycling is ending up in the trash.

For decades, we were sending the bulk of our recycling to China—tons and tons of it, sent over on ships to be made into goods such as shoes and bags and new plastic products. But last year, the country restricted imports of certain recyclables, including mixed paper—magazines, office paper, junk mail—and most plastics. Waste-management companies across the country are telling towns, cities, and counties that there is no longer a market for their recycling. These municipalities have two choices: pay much higher rates to get rid of recycling, or throw it all away.

Most are choosing the latter. “We are doing our best to be environmentally responsible, but we can’t afford it,” said Judie Milner, the city manager of Franklin, New Hampshire. Since 2010, Franklin has offered curbside recycling and encouraged residents to put paper, metal, and plastic in their green bins. When the program launched, Franklin could break even on recycling by selling it for $6 a ton. Now, Milner told me, the transfer station is charging the town $125 a ton to recycle, or $68 a ton to incinerate. One-fifth of Franklin’s residents live below the poverty line, and the city government didn’t want to ask them to pay more to recycle, so all those carefully sorted bottles and cans are being burned. Milner hates knowing that Franklin is releasing toxins into the environment, but there’s not much she can do. “Plastic is just not one of the things we have a market for,” she said.

WHEN IT COMES to cracking down on tech giants, India is on a roll. The country was the first to reject Facebook’s contentious plan to offer free internet access to parts of the developing world in 2016. Since December, Indian policymakers have taken a page from China’s playbook, enacting sweeping restrictions in an attempt to curtail the power of ecommerce behemoths like Amazon, and pushing proposals that would require internet companies to censor “unlawful” content, break user encryption, and forbid Indian data from being stored on foreign soil. In the past week alone, Indian officials have demanded that Twitter CEO Jack Dorsey come before Parliament to answer accusations of bias, called for a ban on TikTok, and opened an investigation into claims that Google abused its Android mobile operating system to unfairly promote its own services.

For all its good intentions, India’s tech backlash could backfire, with potentially dire consequences for all tech companies—big and small—operating in India, not to mention free speech online. “There is an element of nationalism which is creeping into tech policy in India,” said Apar Gupta, executive director of the Internet Freedom Foundation, a digital-rights group. Gupta says this has resulted in a number of India-First-style tech policies being rushed through the government using the much quicker executive notification process rather than seeking parliamentary approval, which could have resulted in laws that would be more comprehensive and enforceable.

Opponents of the GOP are calling for an In-N-Out boycott after the burger chain donated thousands to the California Republican Party.

According to a public filing on the California Secretary of State’s website, the fast food corporation gave $25,000 to the state’s Republican Party on Tuesday. However, the news of the donation didn’t start to go viral until the filing was tweeted out by Washington, D.C.-based reporter Gabe Schneider the next day.

Socioeconomics play a significant role in attitudes about food – especially concerns about safety and purchasing behavior. And higher income doesn’t always correlate with informed choices. On the contrary, our research shows that affluent Americans tend to overestimate their knowledge about health and nutrition.

With a user base topping 300 million subscribers, Twitter is one of the world’s most popular social media tools, and an increasingly important way to relay information across the globe in real time. But the 11-year-old micro-blogging platform has been a money-losing scheme for investors.

Slowing user growth, declining revenue growth and unprofitability has driven the company’s stock price from a peak of $66 a share in early 2014 to $18 today.

Twitter might not be earning much respect from Wall Street, but its users find tremendous value in it. Ironically, it’s the work users put into the platform — for free — that determines the value of the company. So if Twitter users are creating the company’s value, perhaps they should have a bigger stake in its future.

That’s exactly the idea that some tech activists have.

The majority of young gay and bi men think the LGBT community is “invisible” in advertising.

In a survey of 2,000 men aged 18 to 34 on Grindr, 52 percent put forward this view, which creates a damning indictment of brand for their lack of LGBT representation in adverts.

When asked if they would have come out sooner if they had been exposed to brands showing LGBT people like them while growing up, more than half – 54 percent – said they would have.

Police are warning about a phone scam that has hit residents across the country by tricking them into saying “yes.”

The “can you hear me?” scam uses the question common in phone conversations to get people to agree to charges on their credit and debit cards.

It often arrives as a robocall from someone purporting to be a cruise line or home security agency and then records the person being called as soon as they say “yes,” “sure” or “ok,” according to a report from the Better Business Bureau.

Scammers can then use your recorded voice to pretend that you are confirming a desire to buy something, either through the phone company itself or another company.

Retail’s hell week ended with a collective thud on Friday.

At least half a dozen of the county’s largest retailers, including Macy’s, Nordstrom and JCPenney, saw their shares pummeled by investors after they reported disappointing results in the first quarter.

Shoppers were just not spending money at malls, it turned out.

An estimated 44 million Americans work as unpaid caregivers. If they are caring for older adults, as most are, their lives are often incredibly difficult. For those in the LGBT community, all of the stresses of caregiving are compounded.